Returns & Exchanges Policy

At SEA-GULL Watch Official Website, we offer a 30-day return policy for all timepieces in their original, unworn condition with all packaging intact. We are committed to ensuring your complete satisfaction with our legendary mechanical craftsmanship.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team or log into your account portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the watch in its original presentation box, including all warranty cards, manuals, and protective films to ensure a full refund.

• 3.
  Ship to Service Center

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.

• 4.
  Inspection and Refund

  Once our horologists verify the watch's condition, your refund will be processed to the original payment method within 5-7 business days.